Cancellation and Refund Policy for UndercoverDevs

Introduction

At UndercoverDevs, we strive to deliver excellent service and flexibility to our users. This Cancellation and Refund Policy explains how you can cancel your subscription and clarifies our stance on refunds.

Cancellation Policy

• Subscription Cancellation: You can cancel your subscription at any time. Cancellation will take effect immediately. Once you cancel your subscription, you will not be charged on your next billing date. You will continue to have access to your subscribed services until the end of your current billing cycle.
• How to Cancel: To cancel your subscription, please follow these steps: Log in to your account on the UndercoverDevs website. Click on your profile icon on top-right cornor, click on 'Profile' button then navigate to the 'Subscriptions' section. Click on 'Cancel Subscription'. Follow the prompts to confirm the cancellation.
• Assistance with Cancellation: If you encounter any issues during the cancellation process, please contact our support team for assistance at our support email

Refund Policy

• No Refunds: We do not offer refunds on any subscriptions, including Pro and Premium plans. We encourage our users to try the free version of our services before subscribing to ensure it meets their needs.
• Prorated Billing: We do not offer prorated refunds for any partially used subscription periods.

Changes to Subscription Plans

If you wish to upgrade or downgrade your subscription plan, first, you need to cancel your current subscription. Once you subscribe to a new plan, the existing one will be overwritten with immediate effect. This allows you to transition to your new plan without waiting until the next billing cycle. To manage your subscription, follow the cancellation steps outlined above and then subscribe to the new plan through your subscriptions settings.

Further Assistance

If you have questions or need further information about our cancellation policy, please contact our customer service team at this.

Terms of Service

Please note that using our services is also subject to our Terms of Service, which you can view at this link.